Terms of Service
Last updated: 23 June 2026
These Terms of Service ("Terms") govern access to and use of the TalentDesk recruitment workflow platform at talentdesk.com.au and its related services (the "Service"), provided by TalentDesk ("TalentDesk", "we", "us"). By using the Service you agree to these Terms. If you use the Service on behalf of an organisation, you agree on its behalf and confirm you are authorised to do so.
1. The Service
TalentDesk is a business tool that helps recruitment agencies manage jobs, candidates, communications, and interviews, including by syncing with third-party systems and offering AI-assisted features. We may change, add, or remove features over time.
2. Accounts and access
You are responsible for your account, for keeping your credentials secure, and for activity under your account. Access is provided to authorised users within an Agency workspace. You must provide accurate information and keep it current.
3. Your data and responsibilities
As between you and us, the Agency owns and is responsible for the candidate and recruitment data it processes in the Service, including ensuring it has a lawful basis and any required consents to collect, use, and share that data, and complying with applicable privacy, employment, and anti-discrimination laws. You authorise us to process that data to provide the Service, as described in our Privacy Policy.
4. Acceptable use
You must not use the Service unlawfully or to infringe others' rights; attempt to breach security, access other Agencies' data, or disrupt the Service; scrape or reverse-engineer it except as permitted by law; or upload malicious code. You must use connected candidate and communication data only for legitimate recruitment purposes.
5. Third-party integrations
The Service connects to third-party services (including Bullhorn, JobAdder, and Microsoft 365) at your direction. Your use of those services is governed by their own terms, and we are not responsible for them. You authorise the connections you enable and are responsible for maintaining the necessary rights and permissions for them.
6. AI-assisted features
AI features generate drafts, summaries, and suggestions that can be inaccurate or incomplete. They are tools, not advice, and do not replace professional judgement. You are responsible for reviewing AI output before relying on it, sending it, or acting on it. Content processed by AI features may be sent to third-party AI providers as described in the Privacy Policy.
7. Intellectual property
We and our licensors own the Service and all related software and intellectual property. You receive a limited, non-exclusive, non-transferable right to use the Service while these Terms are in effect. You retain ownership of your data.
8. Availability
We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may suspend the Service for maintenance, security, or legal reasons.
9. Disclaimers and liability
To the maximum extent permitted by law, the Service is provided "as is" without warranties of any kind, and our liability for any claim arising from the Service is limited to the amount you paid for it in the 12 months before the claim. Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy under the Australian Consumer Law or other law that cannot lawfully be excluded; where liability cannot be excluded but can be limited, our liability is limited to re-supplying the Service or paying the cost of doing so.
10. Termination
Either party may stop using or providing the Service in accordance with the applicable agreement. We may suspend or terminate access for breach of these Terms or where required by law. On termination, your right to use the Service ends.
11. Governing law
These Terms are governed by the laws of Queensland, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of that State.
12. Changes
We may update these Terms from time to time. The "Last updated" date above shows when they last changed; continued use after a change means you accept the updated Terms.
13. Contact
Questions about these Terms: support@talentdesk.com.au.